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Quick Answer
What's your return & refund policy?
7 days Return Policy. Refunds post return take 3-5 working days.
What are the delivery timelines (India & International)?
In India shipping timelines are 5 working days.
For International shipping it depends based on the country and it usually take 8-12 working days.
Are there hidden fees? (shipping, customs, etc.)
Prices in India are inclusive of shipping costs
International Shipping is exclusive of the prices.
Can I get a custom rug?
Yes Custom Rug is possible , Kindly share your requirment on partners@asterlane.com
Are the rugs pet & kid-friendly?
Yes the rugs are machine washable with easy care.
Preferences are to get it dry cleaned.